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FAQ's


Table of Contents

  1. How do I get more information about an auction?

  2. Can I be notified via email about upcoming auctions?

  3. Do you take bids through the internet?

  4. Do you accept telephone bids?

  5. What is your mailing address?

  6. Why don't you show the exact address for estate sales?

  7. Why do I see a real estate website when I go to your site?

  8. I requested to be placed on the email notification list, but am not receiving updates.

  9. Why can't I see the newest listings on your website? All I see is old information.

Have more questions? Email us, and we'll post them here!


How do I get more information about an auction?

We always try to put as much information as possible on our web site about upcoming auctions and estate sales. Frequently, that includes both a sale bill and photographs of the items to be sold. However, sometimes, due to time constraints, or other issues, we are not able to give you as much information as we would like. Any time that you require additional information about an upcoming auction or estate sale, please feel free to contact Pence Estate Sales and Auctions via email at penceauction@msn.com, or you can call 816.781.4218. For more contact information, click here to return to view our contact information.

 

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Can I be notified via email about upcoming auctions?

Yes, we send email notifications whenever we post a new salebill. To join the email notification list, click here to send an email request.

 

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Do you take bids through the internet?

We currently do not accept bids through the internet. The following details our terms:

 

TERMS: Cash or check with proper identification.  All items will sold AS IS.  Therefore, it is recommended that prospective buyers attend the pre-sale exhibition.  ALL SALES ARE FINAL.  Sales tax may be collected.

 

WRITE-IN BIDS: Write-in bids are accepted with a 25% deposit.  Your bid will be handled just as if you were present and bidding.  If your bid is not successful, your check will be returned to you along with a statement of the selling price.  PLEASE NOTE:  There is a 5% handling charge that will be added to the selling price of all write-in bids.  This is in addition to the cost of postage and insurance.  Write-in bids are only accepted at certain auctions. Check the sale bill to see if you can send a write-in bid.

 

NO PHONE BIDDING.

 

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Do you accept telephone bids?

No, we do not accept telephone bids. Click here for a full description of our terms and conditions.

 

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What is your mailing address?

Want to contact us? Here is our information:

Rick Pence
Pence Estate Sales & Auctions

Telephone

816-781-4218 office
816-820-3175 mobile
 

FAX

816-781-9201
 

Postal address

1409 Woodbury
Liberty, MO 64068
 

Email

penceauction@msn.com

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Why don't you show the exact address for estate sales?

We decline to show the exact address for estate sales prior to the sale in order to respect the neighborhood and its residents. For an exact address, please call (816) 781-4218, or you can check the Kansas City Star's (www.kcstar.com)  Estate Sales section the week of the sale for more details.

 

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Why do I see a real estate website when I go to your site?
The domain name, www.penceauctions.com, has been purchased by a company that is not affiliated with Pence Auction, or Estate Sales by Rick Pence. By adding an "s" to the web address, they hope to obtain increased website visits from customers who are looking for our upcoming sales. We apologize for the confusion, however, we currently have no way to redirect visitors to our actual website, www.penceauction.com.

 

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I requested to be placed on the email notification list, but am not receiving updates.

Many email systems now employ the use of spam filters. To ensure that our emails are making it to you, please make sure to allow any emails from penceauction@msn.com, or penceauction@excite.com.

 

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Why can't I see the newest listings on your website? All I see is old information.

Your internet browser may not be set to check for new page updates on a frequent basis. User your browser's help file to show you how to change your settings to check for updates to a web page whenever you visit.

 

If you don't want to change your settings, you can always manually ensure the page is up to date by pressing the F5 key, which will refresh the page to show the most recent information.

 

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